Allolancer – Terms and Conditions

1. Introduction

Welcome to Allolancer, an AI-powered digital freelancing marketplace. These Terms and Conditions ("Terms") govern your access to and use of the Allolancer platform, website, applications, and related services (collectively, the "Platform").

By registering, accessing, or using the Platform, you confirm that you have read, understood, and agree to be legally bound by these Terms. If you do not agree, you must not use the Platform.

2. Definitions

• "Platform" means the Allolancer marketplace, website, software, AI tools, and mediation services.
• "User" means any individual or legal entity accessing or using the Platform.
• "Freelancer" means an independent contractor offering services through the Platform.
• "Client" means a User purchasing services from a Freelancer.
• "AI Tools" means artificial intelligence-based features used for matching, assistance, communication, and workflow support.
• "Third-Party Providers" means external service providers used for payments, identity verification, compliance checks, or technical services.

3. Nature of the Platform (Important)

• Allolancer is a mediation platform only. We provide a technical marketplace that enables Freelancers and Clients to connect and transact.
• Allolancer is NOT:
  • A party to any contract between Freelancers and Clients
  • The seller, provider, or reseller of freelancer services
  • An employer, staffing agency, or employment intermediary

Independent Contractor Status All Freelancers operate strictly as independent contractors. Nothing in these Terms creates any employment, partnership, agency, or joint venture relationship between Allolancer and any User.

4. Account Registration and User Responsibility

• Users must register an account to access Platform features.
• You agree to provide accurate, complete, and truthful information at all times.
• You are solely responsible for:
  • All activity conducted through your account
  • Maintaining account security
  • Any information, documents, or declarations you submit

By accepting these Terms, you explicitly confirm that Allolancer is entitled to rely on the accuracy of the information you provide, and that responsibility and legal risk for incorrect or misleading information rests entirely with you.

5. Freelancer Eligibility and Verification

5.1 Sweden-Based Freelancers

To offer services on the Platform, Swedish freelancers must:

• Provide a valid organization number (Org.nr) or personnummer (for sole traders)
• Hold an active F-skatt approval
• Operate legally under Swedish law

Private individuals without F-skatt are not permitted unless operating through an approved self-employment company (egenanställningsföretag).

5.2 Foreign Freelancers (EU & Non-EU)

• Freelancers outside Sweden must provide proof of business registration, such as a certificate of incorporation, trade license, or equivalent official documentation.
• Compliance with local tax, business, labor, and legal requirements is entirely the Freelancer's responsibility.

5.3 Verification and Third Parties

• Allolancer may verify identity, business status, VAT eligibility, or tax status via third-party verification providers and official registers (e.g. Skatteverket, Bolagsverket).
• Verification does not constitute approval, endorsement, or legal responsibility by Allolancer.
• Allolancer does not guarantee the ongoing validity or legality of any Freelancer.

6. Services and AI Features

The Platform provides digital tools that facilitate interaction between Clients and Freelancers.

AI Tools may assist with:

• Matching
• Communication
• Workflow optimization

AI outputs are informational only. Users must independently verify all results, decisions, and deliverables. Allolancer assumes no responsibility for reliance on AI-generated content.

7. Payments, Fees, and Escrow

7.1 Platform Fees

• Allolancer charges:
  • A platform service fee per transaction
  • A subscription fee, where applicable
• Allolancer does not profit from freelancer services themselves.

7.2 Third-Party Payment Providers

• Payments are processed exclusively by licensed third-party payment service providers ("PSPs"), such as Stripe, Klarna, or Swish.
• Allolancer never holds or controls user funds.
• Freelancers must connect a Stripe account to receive funds. Stripe account holder must match the business or intermediary. No Stripe → No payouts.
• Payments are enabled only when verification status = Verified (Level 3).

7.3 Escrow

• Client payments may be held in escrow by the PSP until project or milestone completion.
• Upon release, the PSP distributes:
  • Freelancer earnings (minus platform fees)
  • Allolancer's service or subscription fees

By using the Platform, you agree to the terms of the applicable PSP. Allolancer is not liable for PSP errors, delays, or disputes.

8. Tax and VAT Responsibility

• Freelancers
  • Are solely responsible for declaring and paying all applicable taxes, social charges, and VAT.
  • Allolancer does not withhold, report, or remit taxes on behalf of Freelancers.
• Swedish Freelancers
  • Must manage taxes under Swedish law.
  • F-skatt verification does not transfer tax responsibility to Allolancer.
• Foreign Freelancers
  • Bear full tax responsibility in their jurisdiction.
• Clients
  • Are responsible for VAT accounting where applicable.

9. Consumer Protection (Sweden)

If a Client is a private consumer in Sweden, the 14-day right of withdrawal under the Swedish Distance and Off-Premises Contracts Act (2005:59) applies unless:

• The service has been fully delivered, and
• The Client has expressly consented to immediate performance

B2B transactions are excluded from consumer protection legislation.

10. Intellectual Property

• Users retain ownership of their content.
• By uploading content, you grant Allolancer a limited, non-exclusive, royalty-free license to use it for:
  • Platform operation
  • Improvement and development
  • Marketing and analytics

11. Privacy and Data Protection

• Personal data is processed in accordance with GDPR and Allolancer's Privacy Policy.
• Verification data may be processed via third parties and official registers for compliance and fraud prevention.

12. Dispute Resolution

• Users must first attempt resolution through Allolancer's internal dispute system.
• Unresolved disputes shall be governed by Swedish law and settled exclusively in the courts of Uppsala, Sweden.

13. Limitation of Liability

• Allolancer is not responsible for:
  • The quality, legality, safety, or delivery of freelancer services
  • User conduct or contractual outcomes
• All liability related to services rests solely with the Freelancer and Client.
• Allolancer's total liability is strictly limited to the platform fees paid by the User during the 12 months preceding the claim.

14. Modifications

Allolancer may update these Terms at any time. Continued use of the Platform constitutes acceptance of the updated Terms.

15. Termination

• Allolancer may suspend or terminate accounts for violations or legal risk.
• Users may terminate their accounts at any time.

16. Governing Law

These Terms are governed by the laws of Sweden.

17. Contact Information