How can we help you?

If a dispute arises, our support team will review the case and work with both parties to reach a fair resolution. We have a structured dispute resolution process that includes reviewing project details, communication history, and deliverables. Funds are held in escrow until the dispute is resolved.

To improve your profile visibility, complete your profile with detailed information, add a professional photo, showcase your best work in your portfolio, collect positive reviews, keep your skills updated, and maintain a high response rate to client messages. Premium members also get priority placement in search results.

All payments are processed through our secure escrow system. Funds are held securely until work is completed and approved. We use industry-standard encryption and comply with all financial regulations. Both freelancers and clients are protected through our secure payment infrastructure.

Yes, you can work with multiple clients simultaneously. However, make sure you can manage your workload effectively and meet all project deadlines. It's important to communicate clearly with all clients about your availability and delivery timelines.

Our platform charges a service fee on completed projects. The fee structure varies based on your membership level and project value. Freelancers can choose from different membership plans that offer reduced fees and additional benefits. Detailed fee information is available in your account settings.